Documentation

IT Documentation software

A ready-made Teams and SharePoint tool for IT documentation. Build knowledge bases, maintain runbooks, and keep your IT documentation organized and up to date. Your team finds what they need, when they need it.

Knowledge bases and runbooks in SharePoint
Structured documentation with templates
Version control and approval workflows
Search across all IT documentation
Link documents to services, CIs, and tickets
Accessible from Teams and SharePoint
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IT Documentation

Key capabilities

Everything you need to build and maintain IT documentation that your team actually uses.

Knowledge Base

Build a searchable knowledge base for your IT team. How-to guides, troubleshooting steps, and known solutions, all in one place.

Runbooks and Procedures

Document standard operating procedures and runbooks. When something goes wrong, your team knows exactly what steps to follow.

Organized Structure

Organize documentation by service, team, or topic. Use categories, tags, and folders to keep things findable as your library grows.

Full-text Search

Find what you need fast. Search across all documentation with full-text search powered by SharePoint.

Collaborative Editing

Multiple team members can contribute to documentation. Review workflows make sure content gets checked before it goes live.

Review Cycles

Set review dates on documentation so it stays current. Get reminders when content needs to be checked and updated.

See IT Documentation in action

Book a demo and we will show you how documentation management works inside Microsoft Teams and SharePoint.

Request a demo